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What can a 5G immersive experience be like? Find out more here.

5G for consumers

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With 5G networks live, consumers' expectations and demand for new services increase rapidly. For service providers, 5G represents a great potential for providing new customer experiences driving revenue growth.

Explore the 5G consumer opportunity

The consumer segment is the dominant revenue source for communication service providers (CSPs). 5G is driving new monetization opportunities across consumer areas such as:

  • Mobile gaming
  • Fixed wireless access
  • New immersive user experiences.

Beyond direct revenue contribution from such new business segments, service innovation will also be key to drive growth in the connectivity business.

Uncover the importance of the consumer market and the revenue opportunity for communication service providers enabled by 5G until 2030.

5G consumer opportunities

With 5G, holographic communication is no longer science fiction but ready to be explored further. Check out more in this short video and dive into details of our proposed network architecture in this Ericsson Technology Review article.

Tap into the consumer opportunities

The game is on. With 5G rolling out and mobile and cloud gaming on the rise, opportunities to further expand the gaming market are mounting. Here’s how service providers can capture the booming market potential of 5G gaming.

5G and immersive technology is fundamentally changing the way we live, work and?consume information and media. Now’s the time to bridge the gap between the digital and physical worlds. Discover new use case opportunities and how to capture the market potential today. 

As millions continue to wait for reliable home broadband, Fixed Wireless Access (FWA) is an efficient and scalable alternative to wired connections. With smart and targeted deployments, our studies show that the investment typically pays off in less than two years. 5G accelerates this and we can help you tap into the opportunity.

Leverage our insights and solutions

The idea of taking our gaming experiences with us on the go is undeniably dreamy, but only if the latency is low enough to make that dream lag-free. With Dynamic End-user Boost, gamers can now take matters into their own hands. Turn on the full potential of 5G at anytime with a simple click — and experience cloud gaming as it is supposed to be.

Despite shutting down physical events, Covid-19 didn’t stop the growth of 5G in sports venues. Instead, it has been an opportunity to prepare stadiums for the day fans return in large quantities. With 5G now present in many sports locations in the US, our 5G expert Peter Linder explains four areas where 5G can enhance the fan experience.


Fixed Wireless Access business is growing fast – today more than 75 percent of all service providers offer FWA services. What are the six best opportunities for monetizing 5G FWA? Get these insights and more in the new FWA Handbook or watch our FWA webinar.


Convert consumer value to business potential

As we have passed the milestone of 100 Ericsson-powered 5G network going live, let’s reflect on how we are pushing the limits of mobile networks to lay the foundation for innovation and growth around our ever-changing world.

How are the most successful 5G service providers winning the hearts and minds of consumers, growing ARPU and excelling in their 5G business? The 5G Pacesetters insight series provides bite-sized guidance and advice, delivered by experts across Ericsson.

In this joint report between Ericsson and Omdia, we uncover the importance of the consumer market and the revenue opportunity for communication service providers enabled by 5G until 2030.

Keys to succeed with your 5G proposition

Keeping track of market trends and consumer demand is crucial, especially in the fast-paced technology transformation that we are currently experiencing. Through demand-focused service innovation and collaboration with ecosystem partners, service providers can keep creating value to their customer base, while laying the foundation for future revenue growth.

Ericsson Mobility Report provides industry-leading projections and analyses of the latest trends in the mobile industry, including subscription, mobile data traffic and population coverage. Our forecasts are based on past and current data, validated with extensive network measurements. Read the report to learn about the latest figures for 5G, IoT, fixed wireless access and more.

How to monetize consumer 5G?

Consumers continuously expect more in terms of larger data buckets, speed, connectivity and more advanced services. Delivering upon these expectations is crucial to stay relevant to consumers and fundamental for future revenue growth.? Our insights and solutions support the continuous evolution of their service offering and consumer demand monetization.

Ericsson ConsumerLab has more than 20 years' experience of studying people's behaviors and values, including the way they act and think about ICT products and services. Ericsson ConsumerLab provides unique insights on market and consumer trends, building the foundation for a truly demand-based value proposition.

Developing and refining service packaging will be the key to unlocking further growth. Read this report on mobile service packaging towards 5G to explore the business evolution opportunities for service providers.

Ericsson D-15 is our state-of-the-art innovation center located in the heart of Silicon Valley. It provides a team of thought leaders, pushing the boundaries of 5G service innovation. Collaborate within our dynamic ecosystem of experts and leading-industry partners to develop game-changing solutions driven by our ultra-low latency 5G powered platform.

Ericsson Startup 5G is designed to help service providers accelerate the successful commercialization and monetization of 5G, by introducing them to the most innovative and relevant ecosystem partners.

Explore examples where 5G drives consumer value

5G fans in football stadium
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